ABCFootPrint is a complete customer relationship management system and includes advanced functions such as job and asset management and timesheet keeping.

ABCFootPrint builds on the functionality offered by the ABC system. The system uses multiple databases and group based security, which makes it ideal for organisations that need to have many users using the system, but have restricted access to specific parts or functionality.

Multiple database functionality allows the system to be configured for use by multiple departments or sites, with each department (or site) only having access to a specific database or databases and the information they contain.

Features include:

• Client and lead maintenance
• Client and lead contact history
• Targeted marketing via promotions and initiatives
• Distribution lists
• Bookings
• Sales tracking
• Performance analysis
• Conversion rates
• Extensive data import/export and integration options
• Email integration with SMTP based email packages
• Report writer
• Includes necessary platform (database) and report writer licences
• Single user licence standard (Can be licensed for up to five users)
• No third party software required
• PDA based packages add-ons available
  
• Multi-database system suitable for multi-department or multi-site installations.
• Tiered-group based security
• Job/incident tracking and workflow management.
• Job management based on products, services and providers.
• Knowledge bases by product
• Timesheet entry, manual and automatic
• Documentation tracking
• Extensive reporting
• Automated client and management reporting
• Asset management and maintenance
• Includes necessary platform (database) and report writer licenses
• Report writer
• Standard 20 user license